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Just wanted to give you feedback re our booking of 23 March to Gent:
Alan was a real super star, a pleasure to deal with and a credit to your company, a real asset!
We are planning to run similar events next year so will be in touch to book once dates are confirmed.
@BrooklineTours A thank you to Mark our driver on the @tradegovuk_LSE trip to @FoodexpoNL Excellent driver, friendly, helpful service.
Just got back from the break on the Isle of Wight, just to say it was fantastic, our driver was one of the best and added to the enjoyment of the holiday. The hotel itself was great, clean, good food, staff very friendly nothing seemed too much trouble and efficient.
I suppose you could say everything was 100% plus.
I have just returned this evening from Glorious Gloucestershire and it really was glorious. The hotel did us proud, we did not have to wait for service, all the staff were very helpful and went out of their way to make sure we enjoyed our stay. Although I was a single passenger I never felt uncomfortable and my fellow passengers were very friendly and cheerful. You sent us on our way with chocolates and mince pies which immediately put us in good spirits! Last but certainly not least was Bernie our driver, what a treasure! he was so very pleasant and helpful and nothing was too much trouble.
I have been on many daytrips with Brookline and have enjoyed them all. This has been the first time I have been on a holiday but I hope to be on more in the future.
Many, many thanks to you all.
My Wife and I would like to thank Brookline and especially Bernie our coach driver for giving us an excellent Christmas holiday.
I felt I must write and say what a lovely couple of days my friend and I had on our recent trip to the Thursford Show with Brookline. Right from when we were picked up, on time, with a nice comfortable coach and a very pleasant and reliable driver. The hotel was excellent, could not fault it in any way. Hope to go again next year. The only trouble was, it all went to quickly. Many thanks.
Ted took care of us yesterday in his usual cheery manner, for which we are most grateful.
Just to say how much I enjoyed the trip to Cumbria the hotel was very good as was the evening entertainment. All made even better by Bernie our driver who was very helpful and kept us well informed about everything as well as being a steady and safe driver.
I would like to say how impressed my friend and I was with the holiday we have just been on with you, this was the Wonders of Worcester. From the very start our pick up driver to the driver who drove us throughout the holiday (he was excellent both with driving and people skills), to the hotel. We have tried many coach holidays before and you win hands down, we have found our forever firm.
Dear Brookline, Just to say what a great time we had on our tour of Lake Garda. The hotel was lovely, comfortable and well run. The days out were very interesting and I would love to do it again one day. Thanks to Mark and Andy for making our journey as comfortable as they did as some of the roads through the mountains were very bendy. Very impressive driving.
I just wanted to thank you very much for being our chauffeur. Your stylish carriage was splendid and your driving wonderful. The lovely information you gave us and kept us informed of the traffic and travel was great.
The purpose of this letter is to sing the praises of your driver – Andy. Everyone cheered and clapped when he arrived, happy faces all round as we knew that we were in safe hands and would have fun. A good driver makes a holiday and Andy is one of the best.
Thanks for the two holidays we had with you. First one to the Peak District and the next to the Malvern Hills. They were both enjoyable and would recommend them to anyone. Bernie the driver was excellent.
Good Holiday, hotel first class. Enjoyed by all.
We could not have wished for a better Holiday. Thank you.
What a HOLIDAY!!! Seriously it was truly amazing, made especially so by your two drivers Bernie and Keith. These two chaps went out of their way to make the trip as full, interesting and enjoyable as it could possibly have been. Clearly we cannot speak for everybody – these are just our comments, but, if all your holidays are to the same standard as this one, then you are onto a “winner” so to speak. We had a fantastic time. We were well looked after throughout the trip and nothing was too much trouble. Thank you BROOKLINE.
Another good holiday to Austria. Made extra special by Keith & Bernie who were so helpful and considerate at all times, it was a pleasure to be with them. Looking forward to travelling with you again.
We wish to thank you and your team for a great holiday. Mark and Bernie went out of their way to make sure we were enjoying ourselves and always safe in sometimes difficult driving conditions especially in Italy with the narrow roads.
The Delle Mimosa Hotel was really good and all their staff were excellent, nothing seemed too much trouble.
We especially enjoyed Monaco the one place we really wanted to visit.
With lots of sunshine and plenty to eat and drink it was good.
Thanks for yet another memorable holiday. This time to Italy and the South of France. Mark and Bernie are a credit to Brookline and helped to make the holiday with their banter and care. We are now looking forward to Guernsey, going tomorrow.
With reference to your assistance during the winter storms and flooding.
I am writing to thank you for your help during the prolonged period of bad weather, starting Christmas and stretching well into the new year, which has impacted heavily on the people of Kent.
The situation has been unprecedented and extremely challenging, but without your help and assistance this would have proven much harder and more prolonged task.
Your actions and support in providing coach transportation overnight for evacuees in the Tonbridge area, despite it being Christmas Eve helping us deliver vital help to victims of flooding and power cuts at a time of need which was greatly appreciated.
I would therefore like to express my gratitude and thanks on behalf of KCC and all those you helped: the difference your assistance has made should not be underestimated.
Well done. Another successful trip to Italy and thanks to Mark and Bernie who did you proud.
I had the pleasure of going on the Isle Of Wight trip last week. Thoroughly enjoyed it with my family members. As I am on crutches at the moment, I done quite well, with all the help given by Bernie, our driver, and Debbie. He really is such a nice and helpful driver and may I say such an asset to Brookline Coaches. Many others on the trip I heard say the same, so I just thought I would put pen to paper.
Thank you Bernie, Debbie and all the staff at Brookline, you do a good job, and we always enjoy our trips so much.
I wanted to say how much my wife and I enjoyed our recent visit to Keukenhof Gardens. The upgraded hotel was brilliant, even if there were a few moans about delay with a meal, this did not bother us at all.
Mark, our driver was very helpful and professional throughout the holiday and I especially thank him for getting my scooter on and off the coach.
We are now looking forward to our Austrian holiday in June.
I would like to thank you for your excellent service we always receive from Brookline Coaches. You’ve never let us down in the six years we have used you, and previous years others were in charge. We used another coach operator last November for the Lord Mayors Show and we were very badly let down, so we have learnt our lesson!!!
Thank you again.
Thank you very much for letting us hire your coach and having Peter as our driver. He was so kind, nothing was any trouble and he was caring and helpful to my members that had mobility problems.
He made our weekend very pleasant and the hotel was very good. Thank you for recommending it.
Such Good News!! Joined your commuter service last week. The service is great, lovely coaches, friendly drivers – Keep up the good work.
A lovely trip to Brugge where we were very well looked after and nothing was too much trouble. Both drivers remained cheerful and happy throughout the day and looking forward to travelling with you again.
Please pass thanks onto Tracy from the group organiser from Bromley and our thanks for all she done for us on this very successful trip to Lourdes.
I thought it more than appropriate just to drop you a line of thanks for the service Brookline provided for our tour of Germany last week.
From start to finish, I’ve been delighted with the friendly and ultra helpful service provided. As you know, I’ve been involved in the coach tour business for a while and I must make special mention of your drivers Steve and Mark.
Both Mark and Steve were without doubt the most professional drivers I’ve had the pleasure to work with. Their professionalism, people skills, coach handling and ability to mix in was appreciated by each and everyone of our eighty five members.
Without doubt we will have no hesitation in calling on your services in the future and recommending your company.
A BIG THANK YOU to the two drivers who took us so safely to Germany recently. The drivers of your coach were excellent. We felt safe and relaxed with them. Both are a credit to Brookline.
Thank you for a lovely day, the driver was very helpful and looked after us.
Having recently taken our group holiday to Tenby, what a treat to travel in your lovely coach, a real step up for us. Your driver, Mark, was excellent, polite, professional and accommodating and everyone said how safe they felt in his capable hands, you must feel very proud as a company to have both driver and coach.
Thank you again to Brookline Coaches and to Mark – a great holiday.
My daughters and I would like to thank you for making our trip to Disney so pleasant.
I wanted to let you know how much my daughter and I enjoyed the Royal London & Buckingham Palace tour on Saturday. It was the first time we have been with you and we had a great time. The driver, James and the tour guide were excellent. Thanks for a thoroughly good day out.
Thank you for a lovely holiday. Driver was excellent, nothing was too much trouble for him. He looked after us very well.
Looking forward to new brochures.
What a lovely holiday we had at Downton Abbey last week. It was a nice surprise to be greeted by Andy, your driver.He really looked after us all and is a credit to your company.
Thank you again for a lovely holiday. Looking forward to Jersey 🙂
Just a quick note of thanks for the lovely time we had on the Downton trip. The hotel was excellent, the itinerary was wonderful and we appreciated the careful driving of Andy. He has a caring attitude and a good sense of humour.
My wife and I hired one of your coaches on 1st June. This was to take us and our direct family to Spa Valley Railway and High Rocks as part of our 50th Wedding Anniversary celebrations.
We would like to thank your team, and our driver for the day. Nothing was too much trouble for him including taking some special photographs for us. We also had the bonus of good weather. A day I will be able to remember.
Just to say everything about this holiday has been great, better than we had hoped it would be. Lovely new coach. Our driver fantastic throughout.
Hotels truly have been 4* and the best weather anyone could have wished for.
Thanks for organising such an enjoyable one out here, we just wish we didn’t leave for home in the morning. We will do it again.
Just a note to say a big thank you for arranging a lovely holiday for us to Lake Garda. The hotel was great, we enjoyed the trips you had arranged and the resort was beautiful.
The two drivers we had with us couldn’t have done anymore to make our journey go smoothly and did your company proud, plus being in your new coach was perfect.
We will definitely go on one of your trips again and look forward to receiving the new brochure.
I am writing to say how much our group appreciated having Andy as our driver last week on our holiday to Morecombe.
It was my first time as group organiser and Andy did everything possible to help me. He was fun, punctual and a very good driver. He was a credit to your company.
Thank you once again Brookline. You have done a superb outing to Yorkshire. Hotel and staff was excellent. Your driver is an excellent representative, very smart and lovely personality. The spa area was also very well maintained, swimming pool, sauna and wet room all looked after.
Waiters & staff all very helpful.
I can also add that the rest of the group also sang praises to you and your company.
Guarantee I will spread the word for Brookline.
We would like to say what a wonderful stay we had on the Rhine in Flames Holiday.
Please give Mark 10 stars. He was great 🙂
Many thanks for the splendid trip to Thursford we had on 23rd November.
We stayed at the Links Hotel and evening meal at the Dales. Both hotels were excellent and the the staff very helpful.
Our driver James was so good he managed to off load at the tight entrance to the hotel with ease.
Altogether a very good trip.
Once again on behalf of the 53 happy people who attended the Thursford Spectacular, THANKS for organising a fantastic couple of days. The hotel was SUPERB, the show was SUPERB, the coach and driver were SUPERB, even the fire drill at 4am didn’t really spoil the pleasure of the weekend. We all had a good laugh about being out in the cold.
By the way how do you find all your pleasant drivers?
Both my wife and I would like to thank all at Brookline for the best trip that we have ever had to Thursford. This is our 10th visit. In comparison to the other operators that we have previously travelled with this was without doubt the most memorable.
We look forward to the new brochure and planning our next trip/holiday.
I would like to to say what a lovely time we had at Thursford. The hotel and the food was very good, I cannot find fault with anything.
Our drivers were so good with everyone. Never rushed us and they made it a very relaxed break.
Hopefully we will have lots more trips with you.
Many thanks to everyone.
Enjoyed our long weekend in Paris. It made such a difference having Phil our Tour Guide. We did all the hot spots of Paris. We could never have covered so much on ground on our own. He and Mark the driver worked excellent together.
Hotel, well we would of preferred HB rather then BB but it was very clean.
We had lots of laughs and as we have said before Brookline always make us feel part of a very special family.
See you next week on our Potters Holiday.
Many thanks for taking us to Scarborough, and for being so helpful to our fellow passengers.
Thank you again, for a enjoyable time
Well Done Brookline. We had a great time in Cumbria and the Lakes. The hotel is comfortable and the food excellent. Beautiful scenery and the driver was first class, very caring and friendly. Nothing was too much trouble for the driver, he had my mobility buggy off the coach each time we stopped. Thank you Brookline.
Just a note to say thank you so very much to all the team at Brookline for their ever so kind and efficient service. Please send a special thank you to Andy for all his hard work on the day.
Our trainees and staff fully enjoyed their day at Howletts Zoo, so we thank you once more for making our day possible.
One of party had a bad fall and ended up in hospital. I would just like to express our sincere appreciation of the uncomplaining efforts of our driver who ensured that the victim was taken to hospital and received treatment, and also in making extensive efforts to ensure that his family back home were aware of the situation. All this time with him and without in any way discommoding the other passengers.
All the actions were, “Over and above the call of duty”.
Such things reflect well on your company and we will certainly remember this next time we need a coach.
Many thanks for looking after our group. Please accept our feedback:
Standard of coach, punctuality, co-operation, driver information, knowledge of routes, knowledge of excursions as ………. Very Good (highest standard, on all 6 counts)
The charity would like to thank you and your drivers for all the help given to the charity this year and wish you all the best for the future. I have no doubt that we will be in touch next year.
Excellent service. Quality modern, clean coaches and they strive on safety and quality at all times. They look after our pupils.
Will always use Brookline Coaches.
Good value for money. Like a family outing. We really enjoy ourselves. If you travel on your own you are made very welcome by the drivers and meet new friends on board. The coaches are clean and well looked after and very modern.
We have just returned from a 5 day break to Potters. I must say it was absolutely lovely. The coach was on time the driver was courteous, pleasant and smart. The accommodation was superb a perfect hotel choice. Nothing but praise and the exceptionally good meals. This was the first time we used Brookline Coaches, but it wont be the last.
We Love Brookline! We would not use anyone else. We always have a laugh and your drivers are the best.
No doubt you have already heard that the holiday was a complete success throughout and our driver was brilliant looking after us all the time. We thoroughly enjoyed their company and unflappable driving which made the holiday so good.
What a fabulous time we had. Peter the driver was always bright and cheerful and nothing was too much trouble.
The hotel was excellent, comfortable and well appointed rooms. The food was excellent and so was the service. The rail journey on the West Country Somerset Railway was very nostalgic and enjoyable..needless to say we will be booking future trips.
Dear Brookline Coaches
Just to say how much we enjoyed the Guernsey Holiday. We were so well looked after by your host. Our thanks to you all.
On behalf of the Sports and Social Club I would like to thank Brookline Coaches for the brilliant service we receive when we went to Charlie and the Chocolate factory last night, and our driver was excellent. Please pass on our thanks.
Looking forward to Harry Pottter!
Just a few words of thanks for a wonderful trip, we really enjoyed every minute from our first class front seats, the first class hotel and the marvellous Christmas Show, all made possible by our excellent driver, and your team at Ryarsh for all the planning.
On behalf of Tessa and myself many thanks for the enjoyable holiday to Austria, the hotels where first class. We thoroughly enjoyed it. Bernie and Mark where kind, helpful etc. A credit to your firm.
Looking forward to the next one!